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About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Environmental, Social and Governance(ESG) Report Empowering a Connected World with AmbitionsQuectel Wireless Solutions Co., Ltd.CONTENTS About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Quectel: Empowering a Connected World with ESG Governance Environment Society Governance Ambitions 19 Climate Change Response ance Framework 22 Environmental Compliance Man- 42 Driving R&D Innovation Governance ronment 74 Social Contribution About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report About This Report This Report is the third Environmental, Social, and Governance (ESG) Report published by Quectel Wireless Solutions Co., Ltd. for its stakeholders. It provides a detailed disclosure of the Company’s prac- tices and performance in areas such as economic, environmental, social, and corporate governance responsibilities during 2025. The Report aims to facilitate effective communication with stakehold- ers and systematically respond to their expectations and requirements. The content of this Report shall be ultimately governed by its Chinese version. Reporting Period Terminology and References For ease of reading, the following abbreviations are used in this report: The Report covers a period from January 1, 2025 to December 31, 2025. To en- hance comparability and completeness, certain contents may extend beyond Abbreviation Full Name / Business Segment this period. Quectel Wireless Solutions, Quectel, the Company, We Quectel Wireless Solutions Co., Ltd. Changzhou Quectel Quectel Telecom Technologies Changzhou Co., Ltd. Hefei Yirui Anysmart Technologies Co.,Ltd. Guangdong Quectel Quectel Telecom Technologies Guangdong Co., Ltd. Reporting Scope Guilin Quectel Quectel Telecom Technologies Guilin Co., Ltd. Linyi Quectel Quectel Telecom Technologies Linyi Co., Ltd. The Report covers Quectel Wireless Solutions and its subsidiaries, and discloses Penang Quectel Quectel Wireless Solutions Penang Sdn. Bhd. information on their economic, social, and environmental responsibilities, along with exemplary cases. Information Sources The information disclosed in the Report is sourced from Quectel’s official internal documents, statistical reports, and financial statements. The data presented is derived from Quectel’s actual Reporting Standards operations, annual financial data, internal statistical reports, third-party surveys, and third-party evaluations and interviews. The Company guarantees that the Report contains no false records or misleading statements and is fully responsible for its authenticity, accuracy, and completeness. All Global Reporting Initiative (GRI) Standards 2021 amounts involved in this report shall be uniformly settled in Renminbi (RMB). United Nations Sustainable Development Goals (SDGs) Rules Governing the Listing of Stocks on Shanghai Stock Exchange Guidelines No. 1 of Shanghai Stock Exchange for Self-Regulation of Listed Compa- nies—Standardized Operation Access to the Report The Self-Regulatory Guidelines No. 14 for Listed Companies on the Shanghai Stock Exchange – Sustainability Report (Trial) (hereinafter referred to as the “Guidelines”) Guidelines No. 4 of Shanghai Stock Exchange for Self-regulation of Listed Compa- The Report is available in electronic format. You can access the Report on our official website (https:// nies—Sustainability Report Preparation www.quectel.com) or on the Shanghai Stock Exchange website (www.sse.com.cn). For any questions Guidelines on Sustainability Reporting for Chinese Enterprises issued by the China or suggestions regarding the Report, please contact us via email at yiyuan@quectel.com or call +86 Academy of Social Sciences (CASS-ESG 6.0 General Framework) 21-51086236-6778. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Message from Our Chairman For fifteen years, Quectel Wireless Solutions has remained steadfast in our platforms to foster an inclusive and mutually beneficial workplace where original aspiration, building benchmark capabilities that support our global employees and the Company grow together. In safeguarding customer CHAIRMAN footprint. From a single-module offering to breakthroughs across multiple rights and interests, we prioritized product safety, closely followed indus- domains, every step forward has been driven by the dedication and unity of try trends, and advanced technological innovation. We built a diversified our people. As we expanded our domestic and international operations, we and synergistic product architecture to deliver high-quality digital and Penghe Qian continued to increase investment in research and development (R&D) and intelligent solutions tailored to customer needs. We strengthened our talent cultivation, achieving steady year-on-year growth and reinforcing the compliance mechanisms and implemented stringent quality control foundation of our globalization strategy. As a leading global provider of IoT across the entire lifecycle. As a result, we earned multiple industry rec- solutions, we have consistently embedded sustainability at the core of our ognitions in 2025, including “Global Quality Leadership Ecosystem Partner,” corporate strategy. We recognize that ESG is not only an intrinsic requirement reflecting strong endorsement from both industry peers and customers. for high-quality corporate development, but also a fundamental responsibil- In managing supply chain responsibilities, guided by a win-win philosophy, ity for the communication module industry in enabling digital and intelligent we promoted green and compliant development across the supply chain transformation and fulfilling broader social commitments. Over the past and encouraged our partners to implement ESG practices, thereby build- year, we have remained true to our mission and acted with diligence, deeply ing a sustainable supply chain ecosystem. In the areas of public welfare integrating environmental responsibility, social commitment, and corporate and rural revitalization, we remained committed to giving back to society. governance into our governance and delivering tangible progress in our sus- Since 2020, we have carried out public welfare initiatives for five consec- tainability journey. utive years. In 2025, our total charitable donations amounted to RMB 1.983 million, covering multiple regions, including Anhui and Guangxi, reaching In advancing our environmental (E) responsibilities, we adopted a green and beneficiary institutions such as rural schools and nursing homes, thereby low-carbon approach, proactively addressing climate change challenges and creating a traceable and assessable public welfare track record. embedding environmental principles throughout our operations. In 2025, our global headquarters was officially inaugurated. Designed from the outset with In terms of corporate governance (G), we continuously optimized our gov- sustainability in mind, this intelligent complex incorporates energy-efficient ernance structure, strengthened our internal risk control mechanisms, equipment and rooftop distributed photovoltaic (PV) systems, continuously and upheld the highest standards of business ethics and integrity. We optimizing our energy mix. We also strengthened environmental awareness integrated compliance management into all aspects of our operations, across our workforce and rigorously managed key indicators such as waste- improved decision-making mechanisms, and enhanced governance water and exhaust gas. By developing digitalized and modernized production effectiveness, thereby building a solid foundation for advancing our ESG facilities, we optimized resource allocation and enhanced automation, achiev- agenda. We consistently place investor interests at the forefront, ensuring ing both reduced energy consumption and improved energy efficiency. These transparency and efficiency in information disclosure and standardized efforts contributed meaningfully to China’s Dual Carbon goals. Notably, in its operations, thereby safeguarding investors’ rights to information and first year of operation, the Changzhou production base’s PV system reduced participation. Meanwhile, through stable business performance and sus- carbon emissions by 1,438.83 tons, effectively lowering fossil energy con- tainable value creation, we delivered long-term and reliable returns to our sumption. investors. In fulfilling our social (S) responsibilities, we upheld a people-oriented philos- Looking ahead, we will continue to embrace our mission of Building a ophy and remained committed to giving back to society. For our employees, Smarter Earth. Through sustained technological innovation, superior prod- we continued to enhance the Quectel Academy, refining talent development uct quality, and a globally integrated service network, we will accelerate and incentive mechanisms. In 2025, total employee training hours exceeded the realization of a truly intelligent world. We stand ready to work hand in ened the protection of employee rights and interests, enriched welfare together to seize new opportunities in the vast IoT landscape. programs and engagement activities, and established open communication About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Quectel: Empowering a Connected About Us 04 World with Ambitions Our Business 06 Our History 07 Honors in 2025 08 ESG Performance Highlights 08 About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report About Us Global Sales Center Sales Partners Employees Serving Global Customers Company Profile Quectel Wireless Solutions Co., Ltd., established in 2010 in Shanghai, is a Asia Pacific leading global provider of comprehen- sive IoT solutions. We offer a compre- hensive portfolio of IoT products and Europe services, including cellular modules (5G/4G/3G/2G/LPWA), automotive mod- ules, smart modules (5G/4G/edge com- North America puting), short-range communication China modules (Wi-Fi & Bluetooth), GNSS posi- tioning modules, satellite communica- tion modules, and antennas. In addition, we provide services and solutions, such as software platform services, certification and testing services, and Africa solutions in industrial intelligence and smart agriculture. With extensive indus- Latin America try experience, our products are widely applied in smart transportation, smart energy, financial payment systems, smart cities, wireless gateways, smart Oceania agriculture and smart safety, smart in- dustry, smart living and healthcare, and intelligent security. We have established eight R&D centers China Europe Africa Asia Pacific North America Latin Americ located in Shanghai, Hefei, Foshan, Guilin, Wuhan, Penang (Malaysia), Belgrade (Eu- Headquarter in Shanghai Czech Republic The Netherlands South Africa Australia Malaysia Canada Argentina Denmark Turkey Egypt India Pakistan The U.S. Brazil rope), and Vancouver (North America), Beijing Hangzhou Shenzhen France Germany Indonesia The Philippines Mexico covering China, Europe, North America, Changsha Hefei Shenyang Ireland Italy Israel Singapore and the Asia-Pacific region, providing Chengdu Huizhou Suzhou Serbia Poland Japan Thailand strong support for our rapid global Chongqing Jinan Wuhan Slovenia U.K. South Korea Vietnam Foshan Kunming Xi’an Spain Sweden expansion. Additionally, we have built Fuzhou Nanjing Zhengzhou Switzerland a global sales and technical service Guangzhou Ningbo Zhongshan network to deliver efficient and pro- Guilin Qingdao fessional localized services worldwide. We operate more than 50 sales centers and work with over 90 sales partners, supported by 8,956 employees, serving more than 7,000 customers globally. For reference only. Not an actual map. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report World-Leading R&D Capabilities Delivering Industry-Leading End-to-End IoT Solutions Our Culture In-Vehicle AI Solu- Solutions tions Wi-Fi&- Blue- tooth Software Platform Services Mission Anten- na Edge Smart Building a Smarter Earth Comput- Agricul- ing ture Satellite Communi- cation Industrial Intelli- Vision gence Making Outstanding Contributions to Global IoT •Focusing on the module market segment, providing one-stop IoT solutions centered around modules Development •Leading innovations in products and technologiessuch as 5G-A, AI, Edge Computing, Smart cockpit, and satellite communication modules. •Global R&D Network with Eight Centers (Shanghai, Hefei, Foshan, Guilin, Wuhan, Vancouver, Belgrade, and Penang) Quectel’s Global Footprint Core Values Customer-Centric, People-Oriented, Innovation-Driven Shanghai China Hefei China Foshan China Guilin China Business Philosophy Driving Development as the Top Priority, Continuous- ly Enhancing Competitiveness Wuhan China Vancouver Canada Belgrade Serbia Penang Malaysia Eight Major R&D Centers About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Our Business Quectel specializes in the design, R&D, manufacturing, and sales of IoT wireless communication modules and IoT solutions, offering one-stop IoT solution encompassing wireless communication mod- ules, antennas, and IoT software platform services. With a diverse product portfolio and comprehensive functionalities, we meet various needs of smart terminal markets. Our products can be widely applied in smart transportation, smart energy, financial payment systems, smart cities, wireless gateways, smart agriculture, smart industry, smart living and healthcare, and intelligent security. Quectel Products and Services Product Application Scenarios Intelligent Transportation Smart Energy Payment Cellular Automotive Smart Wi-Fi/Bluetooth • IoV • Fleet management • Electricity • Smart grid • Wireless POS • Vending machines • 5G • 5G/ 4G/Satellite • 5G • Wi-Fi • V2X • OBD meters • Wind generators • Cash registers • Automatic re- • 4G • V2X • 4G • Bluetooth • Vehicle tracking • DVR • Gas meters • Solar power gener- • ATM charge machines • LPWA • Smart Cockpit/Mul- • Edge computing • Zigbee/Thread • Asset tracking • UBI auto insurance • Water meters ation • Satellite ti-domain Fusion • SBC LoRa/Wi-SUN/WM-Bus/ • Ship tracking • Thermal meters • Charging piles • 3G/ 2G Control • AI Box other Sub-GHz • GNSS • Wi-Fi HaLow Smart Agriculture & Environment Smart City Wireless Gateways • Short Range(Wi-Fi/Blue- • Amazon Sidewalk Safety tooth/UWB/mmWave • Matter Radar) • UWB • Automotive antenna • mmWave Radar • Street lighting • Toll collection • DTUs • VOIP • Food traceability • Wildlife protection • Traffic lights systems • Consumer routers • Servers • Farmland moni- • Meteorological • Sharing economy • Digital indicator • Industrial routers • Wi-Fi hotspots toring stations • Smart parking • Advertising boards • Farm irrigation • Environmental • Parking meters • Smart bins • Farm manage- Safety • LED landscape GNSS Antenna Solutions Service ment lighting control Intelligent Industry Smart Living & Healthcare Smart Safety • DR positioning • Embedded antenna • AI+Robot • IoT platform • RTK positioning • External antenna • XR • ODM/JDM • Fusion positioning • Cables & Antenna ac- • Industrial intelli- • EMS • Timing cessories gence • Antenna (Consultation, • Dual frequency • Automotive antenna • Smart agriculture design, evaluation and positioning • mmWave antenna • Smart safety testing) • Industrial PDAs/ • Flowmeters • Personal trackers • Elderly care • Alarms • Gas detectors • Single frequency • New dielectric antenna • Certification & Testing scanners • Industrial refriger- • Pet trackers • Patient care • Intrusion detec- • Motion sensors positioning • Small cell antenna and • RTK Correction Solution • Industrial PCs ation • Wearables • Glucosemeters tors • Asset protection • Integrated antenna Indoor distributed • Security service • Industrial com- • Indoor air detec- • Gaming consoles • Blood pressure • Smoke detectors • IMU antenna • Patent service puters tion • Mobile PCs machine • Phased array antenna • Pipeline monitor- • Water valves/pump • Home automa- • Remote medical ing controls tion equipment • Robotics About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Our History ? Officially inaugurated our global headquarters ? Launched Provecta AI, an industrial intelli- ? Started construction of new global HQ in ? Opened the R&D centers in Wuhan China ? Officially launched the automotive brand Evoride gence brand Shanghai and Penang Malaysia ? Launched the IoT intelligent brand Acceleronix ? Launched the “Yuanzheng FMA” series ? Changzhou smart factory started operation ? Introduced multiple AI companion solutions high-precision navigation and integrated ? Released RedCap/Satellite communication ? Released integrated hardware and software assisted driving system modules solutions for robotics ? Released Wi-Fi 7 modules supporting AIPC ? Launched millimeter-wave radar solutions for ? Released AI large model solutions AR-based kick detection and fall detection Released cellular vehicle-to-everything ? Listed on the Shanghai Stock Exchange ? Set up the North American R&D Center in ? Opened R&D Center in Guilin ? (C-V2X) modules, paving the way for (Stock Code: 603236) Vancouver Established own smart factory manufac- ? integrated assisted driving, connected Launched the 5G module series ? Obtained ISO27001 certification ? turing center in Changzhou roads, and autonomous vehicles Opened the R&D Center in Belgrade ? Opened the R&D Center in Foshan, China ? Gained ASPICE CL2 approval ? ? Released multi-mode LPWA ? Released NB-IoT modules compliant with 3GPP R13 ? Completed development of the ? Set up Technical Sales & Service Centers in North modules, LTE-A modules, and standards first smart module within a month America, Brazil, and Denmark automotive-grade LTE modules, ? Joined GSMA ? Set up Technical Sales & Service ? Obtained ISO 16949 certification, meeting the laying the foundation for mass ? Set up Service Centers in the U.K., Germany, Hungary, Centers in South Korea, Turkey, automotive industry quality standards IoT adoption and the U.S. and Israel ? Launched multiple series of modules including Founded in Shanghai ? Set up the first overseas Technical Sales ? Recognized as a “High-Tech Enterprise” ? Expanded the Hefei lab and R&D ? Mass-produced our first GSM/GPRS module (M10) ? & Service Centers in India, Singapore, and Set up Service Centers in Australia ? centerSet up Technical Sales & Service Centers in Shenzhen ? Latin America Set up a cooperative factory in Brazil ? Set up Service Centers in France ? Established the R&D Center in Hefei ? and Poland About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) ReportHonors in 2025 ESG Performance Highlights Economic Performance “Global Ecosystem Partner Award – Quality Leadership Partner” in the 2025 Automotive Supply Chain Awards Operating Revenue Net Profit Attributable to Shareholders RMB 24,326 million RMB 837 million secutively won “China’s Top 100 New Automo- Total Assets tive Supply Chain Companies” RMB million “Market Leadership Award” and “Technology Innovation Award” Governance Performance Sessions of Investors Re- Female Representation on ception the Board Provecta AI was recognized as a “New Quality Productivity Award – Pioneer Enterprise in Going Global” at the 23rd China Automation + Digitalization Awards Proportion of Female Man- Major Information Disclo- agers sure Violations Greater Bay Area AI Toy Industry Innovation Conference 2025 – “AI Toy Innovation Award” 23% 0 About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Social Performance Total Investment in Employ- Average Training Hours per Labor Contract Signing Social Insurance Coverage Employees Receiving Our ee Training Employee Rate Assistance RMB 4.05 million 38.39 100% 100% 101 Total Participants in Safety Major Safety Incidents R&D Investment Proportion of R&D Expendi- Proportion of R&D Personnel Training ture in Operating Revenue RMB million 8.02% 68.13% Valid Patents During the Supplier CSR Agreement Total Charitable Donations Beneficiaries of Our Chari- Reporting Period Signing Rate table Contributions RMB million Environmental Performance Total Environmental Protec- Environmental Manage- Power Generation from Greenhouse Gas Emission Intensity tion Investment ment System Certification Renewable Energy ISO 14001 RMB 1.6103 million certified 2.717 million kWh 0.016 tCO2e per RMB 10,000 of revenue About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report ESG Governance Sustainability Governance Framework 11 Sustainability Management Mechanism 11 Materiality Assessment 13 Sustainability Risk Management 15 About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Sustainability Governance Sustainability Management Framework Mechanism At Quectel, we have established a preliminary top-down three-tier ESG governance framework to ensure ESG Management Mechanism efficient and orderly ESG management. The Strategy Committee assumes the ultimate responsibility for the oversight and decision-making on ESG-related matters. ESG Governance Framework To advance ESG management effectively, the Company has established a structured framework to periodi- cally identify and analyze environmental, social, and governance (ESG) risks and opportunities across oper- ations. Cross-functional review sessions are convened with all departments and business units to assess The Board of Directors" Strategy Committee serves as the highest decision-making material issues, followed by formal reporting to executive management. This enables agile optimization of Deci- sustainability-aligned management strategies, ensuring enterprise-wide integration of ESG practices into body for ESG governance. It continuously promotes the integration of ESG factors sion-Mak- into daily operations, reviews and oversees ESG-related matters, and drives the im- daily workflows and long-term decision-making. ing Body plementation and execution of ESG management strategies. ESG Oversight Mechanism Responsible for the overall coordination of ESG management and the review of ESG The Company has progressively established a structured governance framework to oversee the reporting, providing professional advice on the formulation and implementation of Manage- implementation of sustainability-related initiatives, focusing on role clarification and systematic daily ment sustainable development strategies and ESG work plans, while ensuring close com- oversight mechanisms. ESG-related performance metrics, such as environmental governance, pollut- munication and collaboration with stakeholders on ESG-related issues. ant emission control, occupational health and safety, product quality assurance, supplier manage- ment, and customer satisfaction, are linked to the performance evaluations of relevant management personnel and teams across business units. We enforce a performance-based incentive and penalty system to recognize outstanding projects and individuals. The ESG Task Force, with heads of functional departments and subsidiaries as the ESG Task execution team, assists the management in effectively implementing and advanc- Force ing various ESG initiatives in daily operations. ESG Information Reporting Mechanism In 2025, driven by our strong commitment to ESG governance, high-quality information disclosure, effective We continue to enhance our sustainability-related information governance framework, having es- ESG practices, and steadily improving business performance, our ESG ratings and rankings, including those tablished a preliminary structure where an ESG Task Force oversees daily data collection, analysis, by EcoVadis, continued to rise. These achievements have been widely recognized by capital markets and rat- and reporting. Meanwhile, leveraging a dedicated ESG data aggregation platform, the Company is ing agencies. implementing rigorous validation protocols to ensure transparency, accuracy, and completeness of ESG Governance Performance in 2025 disclosed information. This structured approach provides a solid foundation for advancing the or- ganization"s sustainability strategy while aligning with global ESG disclosure standards. ESG Capability Enhancement Quectel prioritizes ESG communication and professional skill development in sustainable development. In November 2025, we commissioned an external professional organization to conduct internal ESG training, attended by more than 60 employees. During the session, participants engaged in in-depth exchanges, gaining a comprehensive understanding of ESG priorities across functional departments and the latest EcoVadis Corporate Social Wind ESG Rating Sino-Securities ESG Rating regulatory requirements. In addition, members of our ESG Task Force participated in the “High-Quality Devel- Responsibility Rating opment Training Program for Listed Companies: Sustainability Report (ESG)” (Phase II, 2025) organized by the EcoVadis Committed AA A Shanghai Stock Exchange. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Respond to the UN SDGs We support the United Nations 2030 Agenda for Sustainable Development and integrate social responsibility comprehensively into our corporate development. We actively align with the United Nations Sustainable Development Goals (SDGs), advancing sustainable practices across areas including corporate governance, product quality, innovation-driven growth, low-carbon operations, environmen- tal protection, employee development, digital and intelligent development, and social contribution. SDG17: Partner- We have achieved a 100% signing rate for the Supplier CSR Agreement and the Supplier Environmental Protection ships for the Goals Agreement. Through participation in industry exchanges, international exhibitions, standard-setting initiatives, and industry associations, we have actively promoted global innovation in communication technologies. We actively engage in public welfare and rural revitalization initiatives to SDG 1: No SDG16: Peace, Justice, and We continuously improve our internal risk control mechanisms, improve education, culture, living, and other conditions in underdeveloped Poverty Strong Institutions uphold business ethics, and operate with integrity to ensure sus- areas. We have carried out charitable activities for five consecutive years, tainable development. with total donations reaching RMB 1.983 million in 2025. We focus on enhancing employees" awareness of occu- SDG 3: Good Health SDG 15: Life The environmental assessments for new projects, such as pational health and safety, creating a safe and healthy and Well-being on Land the global headquarters of Quectel and Linyi Quectel, show working environment. We achieved zero work-related no involvement of key marine ecological function areas, fatalities in 2025. ecological protection red lines, nature reserves, or other ecologically sensitive and fragile areas. We advocate for the concept of lifelong learning. SDG 4: Quality SDG 13: Cli- We support global climate action by optimizing en- The Quectel Academy continuously offers diverse Education mate Action ergy structures, implementing regular energy-sav- training courses, encourages employees to ing upgrades, and promoting cleaner production engage in self-training, and provides abundant processes to enhance product energy efficiency. learning resources and support. We safeguard the rights and interests of female SDG 5: Gender SDG 12: Responsible Con- We urge all bases to set resource-saving employees by offering dedicated benefits, Equality sumption and Production targets aligned with their operational including maternity and nursing leave, nursing realities to improve operational effi- rooms, and regular health seminars. These meas- ciency, and strictly control hazardous ures have fostered an equal, inclusive and wom- substances. We focus on environmental en-friendly workplace. protection throughout the product life- cycle to minimize environmental impact. SDG 10: Reduced We uphold diversity, equity, and inclusion (DEI) principles, strictly pro- We optimize the energy mix by installing rooftop distrib- SDG7: Affordable and Inequalities hibiting workplace bullying and any form of discrimination. We forbid uted PV systems at Quectel global headquarters and Clean Energy any verbal, physical, or visual abuse, harassment, or offensive behav- Changzhou factory, thus reducing indirect greenhouse ior, and eliminate discrimination based on race, color, age, gender, or gas (GHG) emissions. other factors.These measures have fostered an inclusive working environment. SDG 8: Decent Work SDG 9: Industry, Innova- We have launched integrated AI large model solutions combining modules, large We have established a fair and competitive compensation system comprising base and Economic Growth tion, and Infrastructure models, AI algorithms, and platforms. These solutions have enhanced perception, salary, benefits, and annual bonuses, thus creating a compensation framework that decision-making, and interaction capabilities across terminal applications, and con- balances fairness and competitiveness. tributed to the development of new quality productive forces. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Materiality Assessment Stakeholder Communication Quectel maintains close, ongoing communication with stakeholders by establishing effective engage- ment mechanisms and diverse communication channels. The Company actively collects stakeholders’ Double Materiality Assessment opinions and suggestions, and ensures their right to participation and information access, enhancing stakeholders’ understanding and recognition of the Company. In accordance with the double materiality principle, we adopted a four-step assessment process and engaged Stakeholders Key Concerns Communication Channels experts and stakeholders to identify, screen, and analyze material topics from both impact and financial materiality Investment Returns perspective, following the procedure outlined below. In 2025, we conducted online surveys targeting both internal General Meetings Protection of Shareholder Rights and Investor reception and communication and external stakeholders and received 159 valid responses. Interests Official website and announcements Corporate Governance SSE E-interactive platform R&D Innovation Double Materiality Assessment Process Shareholders and Investors Product and Service Security and Quality Investor hotline and email Corporate Governance Periodic reports Business Ethics Daily communication • We conducted research on our internal and external environment as well as sustainability trends, Contributing to Local Economic Growth Integrity Regulators capturing the core concerns and expectations of key stakeholders. • Internally, we thoroughly examined our organizational structure, business processes, and techno- R&D Innovation logical capabilities. Customer meetings Digital and Intelligent Development • Externally, we closely monitored macroeconomic trends, regulatory changes, and market dynamics. After-sales service Smart Product Design On-site communication Product Security and Quality Customer satisfaction survey Customer Rights & Interests and Informa- Official website and media interactions Customers tion Security • Based on the Shanghai Stock Exchange’s Guidelines, and in alignment with leading international sus- Supplier Management On-site visits Industry Development Responsible procurement and marketing tainability standards, regulatory requirements, industry norms, market trends, and peer benchmark- Fair Competition Supplier certification ing practices, we established a tailored list of sustainability topics. Business Ethics Cooperation agreements • Through interviews, questionnaires, and data collection, we conducted due diligence to identify the Suppliers and Partners impacts of each topic on external stakeholders, and the financial risks and opportunities for our op- erations. Compensation Training and Career Development Mecha- Employee engagement activities nism Feedback Employee Care Training programs Democratic Management Employee satisfaction surveys • We organized internal experts and external sustainability specialists to conduct quantitative Public Welfare Official website assessments of both impact materiality and financial materiality, completing the overall double Employment Promotion Assistance to disadvantaged groups materiality assessment. Rural Revitalization Volunteer activities Promoting community development WeChat official account Community Product Security and Quality Disclosures • We consolidated the assessment results of impact materiality and financial materiality, and estab- Collaborative Industry Development Press Releases Win-Win Cooperation Project cooperation lished a double materiality matrix based on our operational management capabilities. Media and the Public About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Materiality Assessment Results In 2025, based on policy benchmarking and industry analysis, we identified a total of 27 topics, including 9 environmental topics, 13 social topics, and 5 governance topics. In accordance with the definitions set out in the Guidelines, “Customer Service” has been incorporated as a material topic and is presented under the broader framework of “Product Safety and Quality.” Environmental Issues High Importance to economic, social and environmental impacts Social Issues ment try Development Governance Issues Low Importance to the Company"s finance High 23 Corporate Govern- 26 Compliant Operations ance 27 Protection of Investor Anti-Corruption With importance, but With both financial and With neither financial With financial importance, 25 Anti-Unfair Competi- no financial importance impact importance nor impact importance but no impact importance tion About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Sustainability Risk Management Risk Management Structure Risk Management System At Quectel, we have established and continuously improved a comprehensive risk management system. We Board of Directors regularly update internal policies, including the Comprehensive Risk Management Measures and the Control Procedures for Addressing Risks and Opportunities, incorporating sustainability-related risks and opportuni- Provide overall oversight of risk prevention and control systems, including imple- ties into daily management processes to enhance our ability to mitigate risks and capture opportunities. mentation progress and effectiveness. We implement a closed-loop risk management process covering identification, assessment, response, imple- mentation, and evaluation of major risks or corporate crises. For newly identified significant risks lacking con- tingency plans, management coordinates relevant departments to promptly analyze, develop, and implement response measures, with the Internal Audit Department responsible for overseeing execution. Audit Committee Risk Management Principles Guide risk mitigation efforts, approve risk control policies, and evaluate the Compa- ny’s risk status and management capabilities. Comprehensiveness, Effectiveness, Prevention and Control, Independence, and Cost-effectiveness Risk Management Objectives Management To avoid and mitigate potential losses arising from risks, thereby ensuring the Company"s sustained Lead the daily operations of risk management and internal control, and establish healthy development. and maintain a risk prevention and internal monitoring system for business and management processes. Risk Control Workflow Internal Audit Department Establish the Context Monitor and manage key departmental risk areas on a daily basis, and conduct audits and inspections of the operational processes and results across depart- Communication and Consultation Risk Assessment ments. Monitoring and Review Risk Identification Risk Analysis Departments of Each Corporate Entity Risk Evaluation Responsible for the daily maintenance and management of business and oper- ational processes within their departments, identifying key risk areas, perform- ing self-inspections, and executing key control procedures. Risk Treatment About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report ESG Risk Response The Company identifies ESG-related risks across environmental, social, and governance dimensions, considering both internal and external factors, and defines corre- sponding risk tolerance levels. Each year, we update the list of risk events and revise the Risk Control Matrix accordingly. Environmental: Internal and external risks related to energy consumption, pollution control, environmental compliance, and supply chain disruptions caused by extreme weather. Social: Intensifying competition for technical talent may weaken our innovation capacity if talent development and incentive mechanisms are insufficient; overseas operations may face disruptions due to regional resource allocation issues; and suppliers may pose risks related to non-compliance with environmental or labor standards, poten- tially impacting our reputation. Governance: Inadequate ESG governance or insufficient data management and disclosure capabilities may affect investor decision-making. Global operations increase the complexi- Risk Identification ty of compliance due to data privacy challenges and regulatory differences, potentially leading to legal risks. Risk Assessment: We compile a list of major risk events, conduct comprehensive analysis, determine risk levels (significant, major, or general), and update risk classifications accordingly. Supplier Assessment: Our procurement and quality departments evaluate suppliers’ ESG performance and raw material quality through pre-qualification questionnaires, on-site audits, and scoring systems to ensure supply chain stability. Market Demand Survey: Risk Assessment We analyze market dynamics and product technological attributes to identify potential high-risk areas. Each functional department continuously monitors significant and related risks, focuses on changes in risk indicators, analyzes and evaluates monitoring results, and sets early warning thresholds. Risk-related internal control information is communicated across organizational levels and with external stakeholders, ensuring timely re- Risk Early Warning porting and resolution of identified issues. and Monitoring To mitigate ESG-related risks, we implement a range of measures, including digital system monitoring, supplier oversight and audits, structured employee training pro- grams, and cleaner production practices to reduce environmental impact. These efforts strengthen our ESG risk management capabilities and contribute to building differentiated competitive advantages, supporting long-term value creation. Risk Control and Response For topics with high financial materiality, we actively conduct in-depth research, respond to the expectations of various stakeholders, and identify the potential impacts, risks, and opportunities asso- ciated with these topics. Based on their distinct attributes and characteristics, we carry out a consolidated analysis. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Impact Impact Material Issues Risk/Opportunity Impact Description Response Measures Magni- Timeframe tude •Integrate data across procurement, R&D, production, sales, and finance to strengthen full lifecycle quality control; enhance control over every stage of IoT and communication product manufacturing, to ensure •Insufficient quality control of communication and IoT products (e.g., wireless downstream order fulfillment capability; and provide reliable IoT terminals and supporting communication Short-, Product Security and modules, antennas) may lead to unstable communication and terminal failures, products to global customers. High medium-, and Quality damaging our reputation and affecting global customer relationships and order •Build specialized marketing and technical support teams, enhance localization services both domestically long-term fulfillment. and internationally, deepen collaboration with global operators and chip suppliers, and accelerate expan- sion into niche IoT communication markets. •Focus on customer needs by developing low-power communication modules, energy-efficient IoT termi- nals, and other products that meet the requirements of various application scenarios. •Establish a rapid response mechanism for customer needs, strengthen full-process services including Short-, •Failure to align with growing demand for green, low-carbon, and energy-efficient Medi- Customer Services pre-sales solution customization, in-sales technical guidance, and after-sales FAE operation and mainte- medium-, and products may result in loss of customers and reduced long-term competitiveness um-high nance support, so as to enhance customer loyalty and mitigate the risk of customer churn. long-term •Continuously increase R&D investment, strengthen talent development in communication and IoT sectors, and enhance core technology innovation capabilities. •Long R&D cycles, high investment, and complex testing processes in domestic •Optimize product portfolio in close alignment with market demand, improve the management system Short-, Innovation-Driven Devel- and overseas markets may result in escalating R&D costs; and rapid technological through rational division of labor, and strengthen brand value and market competitiveness. High medium-, and opment iteration may lead to missed market opportunities if innovation lags •Consolidate the core business advantage in wireless communication modules, and accelerate the expan- long-term sion of related businesses such as antennas, software platform services, ODM, and industrial intelligence, thus broadening profit streams. •Continuously monitor raw material market dynamics, optimize the supply chain management system, Supply Chain Manage- •If upstream raw materials and components in the IoT communication industry deepen cooperation with core suppliers, and establish diversified procurement channels, thus enhancing Short-, are significantly affected by market fluctuations or industry cycles, shortages or supply chain resilience. Medi- ment and Green Procure- medium-, and sharp price increases may occur. If the cost increase cannot be passed down- •Promote green procurement by giving priority to low-carbon, environmentally friendly raw materials; and um-high ment stream, it will directly impact the Company"s revenue and profit levels. mitigate raw material price volatility through measures such as large-scale procurement and long-term long-term agreements. •Conduct regular information security audits and employee security training to enhance data security •The IoT and communication industry involves a large amount of terminal data, awareness across the organization. user privacy, and transmitted data. Inadequate cyber security management or Short-, Data Security and Privacy •Upgrade the information management platform, strengthen security access controls, deploy protective Medi- weak employee security awareness may lead to risks such as data leakage and medium-, and Protection unauthorized access, resulting in non-compliance and damage to corporate rep- technologies against external illegal attacks, ensure end-to-end security of data transmission, storage, um-high long-term and usage, comply with industry regulatory requirements, and maintain internationally recognized certifi- utation. cations for information security management such as ISO 27701 and ISO 27001. •Technologies such as AI large models drive innovation and expansion of scenarios •Focus on the integration of AI, 5G, and IoT applications, establish dedicated R&D teams, and explore innova- Contributing to the in the communication and IoT industry, bringing opportunities for the Company"s tive applications of advanced digital and intelligent technologies in product design and real-world scenar- Medi- Medium-, and Development of Digital industrial upgrades, product iterations, and 6G development. However, failure to ios to enhance smart product functionalities. um-high long-term Intelligence invest timely in technological upgrades and talent development may result in •Attract high-end talent in digital and intelligent fields to support technological upgrading and industrial technological lag and loss of market competitiveness transformation. •Establish and continuously improve occupational health and work safety management systems (with responsible personnel signing accountability commitments); standardize operational procedures across •Safety risks exist in manufacturing and operational processes, including equip- production and maintenance processes; conduct regular hazard identification and remediation; imple- Short-, Occupational Health and ment handling and precision operations. Inadequate work safety management ment emergency response plans and drills; and ensure the availability of adequate safety protection facil- Medi- medium-, and Work Safety may lead to workplace accidents, adversely affecting employee health and in- ities. um-high long-term creasing operational risks. •Strengthen occupational health management by organizing regular health check-ups, providing relevant training, improving working conditions, and mitigating occupational health risks to safeguard employees’ physical and mental well-being. Note: Short-term: within 1 year; Medium-term: 1–5 years; Long-term: over 5 years. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Climate Change Response 19 Environmental Compliance Management 22 Pollutant and Waste Management 25 Optimizing Energy Consumption 28 Water Resource Utilization 31 Environment Circular Economy 31 Green and Low-Carbon Operations 32 Safeguarding the Ecological Environment 34 About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Climate Change Response As a key participant in the communications and IoT industry, Quectel is fully aware of the systemic challenges and strategic opportunities brought by climate change. We have embedded climate ac- tions into our corporate governance and long-term development strategy, contributing intelligent and efficient solutions to support the global energy transition. Governance We operate multiple R&D centers and manufacturing facilities Scenario Assumption Scenario Description across China and beyond. Our Environmental, Health and Safety (EHS) departments at both the Company and its subsidiaries take In the absence of climate policy intervention, global GHG emissions and energy consumption the lead in coordinating climate-related management. Guided by High-carbon emissions scenario remain high. By 2100, atmospheric CO₂ concentrations could reach 3–4 times pre-industrial internal policies such as the Energy Consumption Management Pol- (>2°C warming, RCP8.5) levels. Energy demand for base stations and data centers increases significantly, and extreme icy and the Environmental Inspection and Monitoring Management weather events intensify impacts on infrastructure. Standards, we have developed energy management strategies tailored to the communications industry. We systematically identify Strong global decarbonization policies are implemented, significantly reducing emissions Low-carbon emissions scenario existing and potential climate-related risks affecting base stations, within a decade. This accelerates the green transition across industries and creates opportu- (≤2°C warming, RCP2.6) data centers, IoT product manufacturing, and office operations. nities for low-carbon technologies and intelligent applications. Each production site has established dedicated energy efficiency task forces focusing on energy-saving technological upgrades for communication equipment, integrated building energy manage- ment, and renewable energy utilization. These initiatives support Identification of Climate Risks and Opportunities emissions reduction at the source, reduce GHG emissions, and strengthen our foundation for climate governance. Physical Risks (High-Emissions Scenario) Strategy Risk Type Risk Description Mitigation Measures Impact Magni- Impact Time- tude frame Climate Scenario Analysis Develop emergency plans for typhoons, floods, and earth- Extreme weather events (e.g., typhoons, heavy quakes. In the context of increasing global extreme weather events, includ- Acute rainfall, earthquakes) may damage base stations, Employ the smart park"s monitoring and early warning sys- Moder- Short- ing heatwaves, heavy rainfall, and flooding, our major operations Climate data centers, and production lines, disrupt logis- tem to capture meteorological information in real-time. ate term are located in regions such as the Yangtze River Economic Belt Risks tics and supply chains, and result in asset impair- Strengthen infrastructure protection and equipment in- ment and operational losses spections. and the Guangdong-Hong Kong-Macao Greater Bay Area, which are Enhance backup systems for materials and data assets. more exposed to such risks. Critical infrastructure, including base stations, data centers, and production facilities, may be affected. During the reporting period, we conducted climate scenario analy- Rising sea levels threaten the safety of coastal Enhance storage protection for goods and raw materials Medi- sis in reference to the TCFD framework, focusing on two scenarios: base stations, data centers, and factories; Chronic during rainy seasons. um-, Global warming may increase equipment loads, a low-emissions scenario (RCP 2.6) and a high-emissions scenario Climate raising cooling energy consumption and electric- Provide heat relief measures in high-temperature condi- Low and (RCP 8.5). Based on industry characteristics, we refined our re- Risks tions. long- ity costs for base stations and data centers, and Optimize equipment operation cycles to extend service life. term sponse strategies to enhance climate resilience. shortening equipment lifespan. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Transition Risks and Opportunities (Low-Emissions Scenario) Risk Impact Risk Description Mitigation Measures Magnitude Type Timeframe Closely monitor domestic and international carbon policies, as well as the EU carbon tariff and green prod- Tightening “dual carbon” policies increase energy transition costs, uct access detection and dynamics; Policy intensifying the pressure for energy conservation and emission re- Optimize the energy usage mix by adding rooftop distributed PV systems at our global headquarters; Risks duction; Implement energy-saving and consumption-reducing measures, and cleaner production; Changzhou Quec- Medi- and The EU Carbon Border Adjustment Mechanism (CBAM) covers commu- tel has reached Level II cleaner production standards in the electronic components industry (domestically Short-term um-high Oppor- nication and IoT products, imposing additional export requirements advanced level); tunities for areas such as carbon footprint verification ESG compliance, while Impose ESG constraints on upstream suppliers to promote ESG compliance throughout the entire industry driving green industry upgrades. chain; Leverage policy dividends to seek funding support for the green transition. Tech- Green product design (low-power modules, high-temperature re- Actively expand green and low-carbon products, new energy, and smart application scenarios across mul- nology sistance, long standby time) involves significant R&D difficulties. High tiple fields. The Company has launched an integrated “module + large model + AI algorithm + platform” solu- Risks investment risks in the integration of technologies such as AI may tion, combined with end-side and cloud-side AI large models. We continue to make efforts in areas such as Medi- High and lead to asset impairment; new energy vehicles, smart agriculture, smart home, etc., to enhance product competitiveness; um-term Oppor- However, technological innovation can drive industry transformation Collaborate with upstream and downstream enterprises to build a green technology innovation alliance tunities opportunities and create differentiated competitive advantages. and reduce R&D risks. Market Market demand is surging for low-power, high-performance (posi- Continuously enhance our R&D capabilities for new products and new technology scenarios, focusing on Risks Medium-, tioning, transmission, AI integration) IoT and communication products new application scenarios such as industrial intelligence, smart elderly care, smart energy, ecological moni- and and long- High and sustainable application solutions. Industry competition is inten- toring, and the sharing economy; Oppor- term sifying, and low-efficiency products may face the risk of elimination. Expand overseas green markets to mitigate the risk of low-efficiency product elimination. tunities Repu- tational Regulatory agencies, investors, and the public are increasingly con- Gradually improve the ESG management system, regularly disclose ESG reports, and continuously enhance Medium-, Risks cerned about corporate ESG performance; insufficient green transi- the Company"s mainstream ESG ratings; and long- Low and tion will affect brand reputation and investment opportunities, while Build a green brand image and strengthen communication and engagement with stakeholders through term Oppor- a strong performance can enhance our image as an industry leader. diverse channels such as live streaming, exhibitions, and product education. tunities Note: Short-term: within 1 year; Medium-term: 1–5 years; Long-term: over 5 years. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Impact, Risk, and Opportunity Management We strengthen our risk resilience through multidimensional measures, explore low-carbon development opportunities, ensure stable operations, and support the green transition of the industry. Climate-related impacts, risks and opportunities management process Operating Context ed Risks and Opportunities Strategies agement Information Gain a comprehensive understanding Identify the potential impacts, risks, and op- Formulate and implement targeted strat- Regularly disclose information regard- of the Company’s operations, business portunities under both high- and low-emission egies in response to the evaluated cli- ing the identification, and management structure and relationships, external scenarios; and assess the impact severity and mate-related risks and opportunities of climate-related risks and opportuni- environmental influences, and affect- duration of the identified climate-related risks ties ed stakeholders GHG Emissions Reduction Initiatives Expansion of Renewable Energy Use Energy System Management Our global headquarters has fully integrated rooftop distributed PV systems, We implement dynamic monitoring and optimization of key energy-consuming with an installed area of approximately 3,000m2. The project is expected to systems, including air conditioning, air compressors, and nitrogen usage. Com- generate annual economic benefits of approximately RMB 111,800 in its first bined with waste heat recovery technologies, these measures significantly year. The rooftop PV system in Changzhou generated over 2.71 million kWh of improve energy efficiency and reduce energy consumption per unit of output. electricity during the year, providing clean energy for operations. Green Products and Cleaner Production Green and Low-Carbon Office Spaces We continue to develop low-power, high-efficiency products, embedding Our global headquarters, officially put into operation, fully embodies green eco-design principles throughout the product lifecycle. We comprehensively building principles. Through intelligent lighting systems, high-efficiency HVAC promote cleaner production practices to reduce resource consumption and systems, and energy-saving equipment, we achieve low-carbon operations pollutant emissions from the source, supporting high-quality green develop- throughout the building lifecycle. ment. Smart energy management systems are deployed in office areas to create a comfortable, energy-efficient, and sustainable working environment. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Indicators and Goals Quectel’s Environmental Management Structure We have established the Management Policy and Target Control Procedures to ensure the imple- mentation of environmental objectives. Detailed Targets, Indicators, and Management Plans are Management Team formulated and cascaded across departments. Progress is tracked based on corrective action plans submitted by responsible departments to ensure effective implementation. Heads of Branches and Subsidiaries GHG Emissions Performance Indicator Unit 2025 Plant Operations and EHS Department Scope 1 GHG Emissions tCO2e 61.46 Scope 2 GHG Emissions tCO2e 38,331.42 Facilities Division Power Technology Division EHS Total GHG Emissions tCO2e 38,392.88 GHG Emission Intensity tCO₂e per RMB 10,000 of revenue 0.016 Scope 2 GHG Emissions Offset by Renewable tCO2e 1,438.83 During the reporting period, Energy Statistical Scope: Quectel global headquarters and global offices, Changzhou Quectel, Linyi Quectel, and Penang Quectel. • we invested RMB 1.6103 million in environmental protection. Note: Scope 1 GHG emissions refer to direct emissions from gasoline and liquefied petroleum gas consumption. Scope 2 emissions • our factories, and partner factories have obtained ISO 14001 Certification. refer to indirect emissions from the consumption of purchased electricity and heat. The electricity emission factor for purchased • we had no significant environmental incidents or violations against environ- electricity in GHG emissions calculation is derived from the Announcement on the 2023 Electricity Carbon Emission Factor, pub- mental laws and regulations. lished by the Ministry of Ecology and Environment in December 2025. Environmental Compliance Man- Statistical Scope: Changzhou Quectel, Linyi Quectel, Penang Quectel, and Quectel Global Headquarters. agement Environmental Management Framework Quectel strictly adheres to relevant environmental protection laws and regulations. We have devel- oped internal policies such as the Environmental Inspection and Monitoring Management Stand- ards and the Hazardous Chemicals Safety Management Protocols, and continuously improved our environmental management system. Our subsidiaries have established a three-tier environmental governance framework with clearly defined responsibilities at each level. The management team is responsible for supervision, while the heads of branches, subsidiaries, and operational entities coordinate. Reporting to them, the EHS Department is tasked with executing environmental management across our factories. The tripar- Shanghai Quectel Quectel Changzhou tite governance model ensures efficient environmental stewardship. Additionally, we have imple- mented a system of environmental stewardship. Environmental performance is incorporated into ISO 14001 Certification the annual performance appraisal of key management personnel, and a corresponding rewards and penalties mechanism has been established. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Environmental Risk Assessment and Response Process Definition Environmental Emergency Response Management Identification: Identify signs of emergencies (such as “excessive concentration of combustible gas” or “abnormal noise and smoke from equipment”) through monitoring systems (such To ensure rapid response, effective handling, and the minimization of losses in the event of envi- as gas detectors and video surveillance) or employee reports. ronmental emergencies, we have established a comprehensive emergency management system Early Warning and Response: centered on a sound organizational structure, standardized procedures, practical contingency Issue early warnings via workshop broadcasts. The response is divided into three lev- plans, and effective drills. Through a closed-loop management approach comprising organization- els (major, significant, and minor) based on incident severity, with clearly defined ac- al setup, process definition, contingency planning, practical drills, and continuous improvement, tivation authority and key response actions. On-site response procedures are estab- we continuously enhance our emergency preparedness and response capabilities. lished (e.g. evacuation and perimeter control, hazard source containment, casualty rescue, and environmental monitoring). Post-Emergency Response: Commander Assign follow-up responsibilities after the emergency has been resolved, and prepare an emergency response assessment report. Contingency Response Planning Each department or area supervisor serves as the Commander. In the event of a chemical spill, the Based on operational characteristics and risk assessments, we have developed a responsible person shall promptly establish a temporary emergency response team within their de- systematic environmental emergency response framework covering multiple sce- partment or the region to facilitate emergency response efforts. The responsible person also coop- erates with the Company or external emergency response entities to implement emergency rescue. narios. These plans are regularly reviewed and updated to ensure relevance and op- Furthermore, they are responsible for promptly reporting to their higher-level department the status erability. of on-site response actions, any personnel injuries, and the operational condition of equipment and facilities. Flood, Typhoon, and Earthquake Emer- Water Supply Interruption Emergency gency Response Plan Response Plan Fire Emergency Response Plan Power Outage Emergency Response Plan On-Site Emergency Response On-Site Emergency Medical On-Site Emergency Communi- Hazardous Chemical Spill Emergency Radiation Emergency Response Plan Team Team cation Team Response Plan …… This team is tasked with im- This team provides first aid This team is in charge of co- plementing on-site emergen- to the injured at the scene, ordinating communication cy response measures, such promptly notifies nearby across departments and as blocking the source of a hospitals and reports injury management levels as in- chemical spill. In case of an details to the Commander. structed by the Commander. emergency, the team must It is responsible for commu- Practical Drills & Improvements promptly shut off power sup- nicating instructions from plies, gas lines, and chemical higher-level authorities to leak sources at the scene to team members, gathering We conduct multi-level, scenario-based emergency drills (such as fire minimize damage to equip- and reporting employees’ evacuation, electric shock rescue, and equipment failure response), to ment and products, prevent needs to higher-level author- injuries, and avoid escalation ities, and contacting other test the effectiveness of contingency response plans, strengthen team of the incident. departments as required by coordination, and enhance employee awareness and response capabil- the Commander. ities. Post-drill evaluations are carried out to continuously refine and im- prove our emergency management processes. Emergency Response Team for Environmental Emergencies About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Environmental Risk Management We have established and implemented the Environmental Hazardous Factors Control Management Hazardous Chemicals Management Policy, supported by documents, including the Hazard Identification, Evaluation and Control Regis- ter, the Environmental Factors Identification and Evaluation Register, the List of Significant Environ- mental Factors, and the List of Major Hazard Sources. We systematically conduct risk identification and hazard investigation, implement control measures for identified risks, and track and rectify Recycling hazards to achieve 100% closed-loop management. and Disposal Transportation Storage Usage Management Environmental Risks Identification and Assessment Hazardous chem- Dedicated Employees han- The collection, dis- icals are trans- storage areas dling hazardous charge, treatment, ported strictly are established, chemicals must and disposal of Establishment of Risk Assessment Teams: in accordance with chemicals strictly adhere hazardous chemi- To support environmental risk identification and assessment, we have formed with designated classified and to regulations, cals are carried out cross-functional risk assessment teams comprising experienced personnel from pro- routes and time stored according wearing personal in strict compliance schedules. Trans- to their proper- protective equip- with regulatory duction, process engineering, equipment, logistics, and safety functions. In addition to port vehicles ties to prevent ment throughout requirements to equipment engineers, the equipment line should involve maintenance personnel with must meet safety the risk of reac- the process to ef- prevent environ- practical experience to participate in the assessment. requirements to tions caused by fectively mitigate mental pollution Training of Risk Assessment Teams: ensure full-pro- contact between operational risks. incidents. cess control and different types of All team members must receive systematic risk identification training, conducted by safety. chemicals. experienced specialists or the Company"s EHS personnel. Refresher training is provided when methodologies are significantly updated, with complete training records main- tained. Guidelines for Environmental Risk Identification Case Emergency Drill for Hazardous Chemical Leakage Past Normal Three Three States of Present Abnormal timeframes Operation We regularly conduct specialized Future Emergency training on chemical safety, cov- ering chemical properties, oper- Environmental Risk Factor ating procedures, and emergen- Physical Factors Identification cy response to leakage incidents. Chemical Factors Workplace Activities Practical drills are organized to Biological Factors Supplier Operations Sources of Related enhance employees’ emergency Psychological and Physiologi- Material and Equipment cal Factors Risk Factors Activities response capabilities and ensure Shipment and Installation Behavioral Factors Waste Disposal and Shipment effective implementation of Other Factors management systems. Changzhou Quectel"s Hazardous Chemical Leakage Response Drill About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Environmental Education and Pollutant and Waste Management Awareness We strictly comply with applicable environmental laws and regulations, and have established internal policies, We continue to strengthen our company-wide environmental management system through including the Solid Waste Management Policy, the Hazardous Waste Management Plan, and the Guidelines for the structured and tiered training programs, significantly enhancing environmental awareness Operation of Waste Gas Treatment Facilities. We also hold valid pollutant discharge permits, and continuously and safety practices among employees and stakeholders. strengthen our waste management system to ensure that all emissions meet relevant standards. Environmental Awareness Training In 2025, we had no environmental non-compliance incidents. We integrate environmental principles throughout our operations and organize annual training programs across factories, R&D centers, and functions including re- sources, procurement, quality, and business operations. Training content covers in- terpretations of relevant law and regulatory requirements, workplace environmen- tal standards, pollutant compliance management, electronic component recycling Wastewater discharge management target:100% compliance practices, and customer environmental requirements. These initiatives effectively enhance employees’ environmental responsibility and operational capabilities, sup- Waste gas emission management target:100% compliance porting our green operations. Waste Management Targets: EHS Training for New Hires Changzhou Quectel We achieved 100% coverage of EHS training for 100% compliance rate for waste disposal testing, and 100% compliance rate for new employees, systematically addressing en- the collection and disposal of hazardous waste vironmental, health, and safety fundamentals. 2026 Target: This ensures that new hires develop strong To reduce waste generation by 5% compared to 2025. awareness of environmental protection and work safety from the outset, facilitating the ef- fective translation of knowledge into practice. Linyi Quectel Environmental Knowledge 2026 Target: Training To ensure industrial and domestic wastewater discharge remains within regulatory limits, ensure timely treatment of waste gas emissions, and reduce solid waste generation, particularly hazardous waste. Environmental Training Performance in 2025 Penang Quectel Total training hours Total participants 2026 Target: To establish waste reduction targets based on 2025 performance data, and achieve further improvements in landfill diversion rate (approximately 70% hrs participants achieved to date) Statistical Scope: Changzhou Quectel, Linyi Quectel, Penang Quectel, and Quectel Global Headquarters About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Pollutant Emission Management Waste Gas and Wastewater Emissions We strictly comply with environmental protection regulations, regularly monitor waste gas and wastewater emissions, and ensure continuous compliance. Through source con- Indicator Unit 2025 trol (long-term use of lead-free materials), process optimization, and the application of low-emission technologies, we systematically reduce air pollutant generation. Waste Gas Emissions For fumes generated during soldering processes, emissions are centrally collected through a gas collection system and treated using purification equipment. After the treatment of activated carbon adsorption and filtration, emissions are discharged through elevated Particulate Matter (PM) Gram 0.35 stacks, ensuring efficient pollutant control and compliant emissions. We do not generate industrial wastewater. VOC (non-methane hydrocarbons) Tons 0.329 Environmen- Discharge Source Pollutant Type Treatment Technology Wastewater Discharge tal Element Method •Dust removal facilities Total Wastewater Discharge Tons 181,422.35 Volatile organic (baghouse dust collectors compounds (VOCs, Organized + secondary activated including non-meth- emissions carbon adsorption) and VOC COD Tons 3.6 Air emissions Waste gas ane hydrocarbons), Fugitive treatment facilities particulate matter, emissions •Routine maintenance Biochemical Oxygen Demand (BOD) and tin dioxide and upgrades of emission Tons 3.6 Discharge treatment equipment Total Nitrogen Discharge Tons 1.56 Our wastewater primarily consists of domestic sewage and a small amount of cleaning water. Key controlled pollutants include chemical oxygen demand (COD) and ammonia nitro- Ammonia Nitrogen Discharge Tons 1.1 gen. During the reporting period, we engaged qualified third-party institutions to conduct wastewater testing, with all results meeting applicable standards. Total Phosphorus Discharge Tons 0.04 We have also established an IoT-based water environment management platform that integrates real-time data on water quality, pumping stations, and operations to enable intelligent monitoring and early warning. The system supports IoT control over key areas, Wastewater Discharge Intensity Tons per RMB 10,000 of revenue 0.075 automatically stars and stops the reclaimed water pumping stations, and intelligently reg- ulates drainage based on dry and flood seasons. Under a separated drainage system, we Statistical Scope: Changzhou Quectel, Linyi Quectel, and Penang Quectel have upgraded terminal discharge nodes and enabled IoT connectivity via optical fiber or Note: The statistical scope expanded this year, leading to a rise in the corresponding figures. mobile networks. Rainwater is directly discharged during dry weather, while initial rainwater is pumped into the sewage network. The entire process is traceable and controllable, en- Waste Management hancing intelligent and refined water management. Environmental Discharge Source Pollutant Type Treatment Technology Element Method We strictly comply with applicable laws and regulations and fully implement our internal policies, After anaerobic fermen- including the Solid Waste Management Policy and the Regulations on Scrap Materials Manage- Domestic Water pollut- sewage COD, ammonia ni- Indirect dis- tation treatment, it is ment. We standardize the full lifecycle management of solid waste, including declaration, col- trogen, suspend- discharged to municipal lection, storage, transfer, utilization, and disposal, to ensure compliance and effective control at ants Water for charge ed solids, etc. sewage treatment facili- cleaning ties. every stage. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Solid Waste Management Framework The Company"s Primary Responsible Person Plant EHS Department Production and Operations Personnel •Responsible for overseeing the day-to-day operation of environmental •Responsible for establishing environmental manage- •Responsible for organizing departmental training management functions, and organizing employees to study and imple- ment functions, guiding and supervising the work of on the Company"s hazardous waste management re- ment environmental protection laws, regulations, and relevant provisions, environmental protection functions, approving and quirements and regulations, and strictly implementing enhancing environmental protection awareness. supervising the implementation of hazardous waste identification, training, collection, and registration of •Formulate and revise the Company"s hazardous waste pollution pre- pollution prevention plans, and approving environmen- hazardous waste by type. vention management systems, supervise, inspect, and coordinate their tal protection management systems, documents, and implementation, manage daily hazardous waste pollution prevention work, reports. maintain records and registers, and ensure timely disposal Waste Cate- Waste Generation Pollutant Type Treatment Technology gory Waste Category Unit 2025 Waste solder paste, house- •Partially recycled and reused; the remainder is collected and treated by quali- Non-hazard- hold waste, baghouse dust, fied third-party service providers. ous Waste reverse osmosis membranes, •Changzhou Quectel has achieved 100% recycling of non-hazardous waste. Total Waste Generation Tons 1,904.79 construction waste Hazardous (Dangerous) Waste Genera- •Treated through incineration or harmless disposal followed by resource recov- Tons 75.19 tion Used activated carbon, waste ery, handled by licensed hazardous waste contractors. cleaning solution, defective •Classification and labeling system implemented: green labels for recyclable Hazardous products, used rags, waste waste and red labels for hazardous waste to enable visual management. Non-hazardous Waste Generation Tons 1,829.60 Waste filters, packaging waste, and •Clearly defined collection stations with complete transfer records and haz- used cleanroom cloth ardous substance identification Standardized hazard identification signage at storage facilities to ensure traceability and regulatory oversight. Statistical scope: Changzhou Quectel, Linyi Quectel, and Penang Quectel Note: The statistical scope expanded this year, leading to a rise in the corresponding figures. Cleaner Production Awards received by the Changzhou Quectel We continuously advance cleaner production by prioritizing the use of clean energy, low-emission processes, and energy-efficient equipment. Through strengthened internal supervision mechanisms, we conduct regular full-process inspections and evaluations to promptly identify and rectify potential risks, ensuring environmentally efficient operations across our production system. Leveraging industrial big data platforms, we perform in-depth analysis of production and quality data to optimize capacity allocation and enable precise traceability of defective products, significantly improving operational efficiency. Meanwhile, key cleaner production initiatives at Changzhou Quectel, including stencil squeegee upgrades and PV power generation, have effec- tively reduced both waste generation and carbon emissions. “2024 Advanced Collective 2025 Certified Enterprise of Currently, Changzhou Quectel has achieved Level II cleaner production standards in the electronic components industry (domestically advanced level). for Cleaner Production Audit Cleaner Production Audit These achievements have been recognized with industry awards, demonstrating our leading capabilities in green manufacturing and sustainability. Innovation Pilot Program in Wujin Innovation Pilot Program in Wujin High-tech Zone” High-tech Zone” About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Noise Management Optimizing Energy Consumption We place strong emphasis on noise control and strictly comply with the Emission Standards for Industrial Enterprise Noise at Boundary. Noise control measures are comprehensively implemented across techni- cal, managerial, protective, and compliance dimensions. During the reporting period, all boundary noise Energy Consumption Management System levels complied with applicable standards. In compliance with applicable laws and regulations, we are committed to establishing and continuously im- proving a systematic energy management framework. Through multi-dimensional measures, including tech- Noise Control Measures nological upgrades, equipment optimization, institutional standardization, and the adoption of clean energy, we have comprehensively enhanced energy efficiency. We have formulated the Energy Consumption Management Policy, under which energy use across different Technical Noise Reduction Measures areas and forms within our facilities is classified and managed. Tailored energy-saving measures are imple- mented based on the operational characteristics of each business unit, with clearly defined usage standards Implement sound insulation, noise reduction, sound absorption, and vibration damping and conservation targets, enabling refined and standardized day-to-day energy management. modifications to production equipment. Dedicated soundproofing devices are installed for high-noise equipment to reduce noise at the source and limit transmission. Energy Data Energy Con- Formulation and Abnormality Analy- Collection and sumption Implementation of sis and Corrective Consolidation Analysis Technical Upgrade Action Plans Engineering and Facility Protection Comprehensively Analyze energy Identify high Promptly inves- Install sound barriers, acoustic panels, and sound-absorbing materials in operational ar- collect energy consumption energy-consum- tigate the root consumption data, mixes, trends, and ing or optimiza- causes upon eas. Dust collection and occupational health protection equipment are also deployed to such as water and indicators with tion-prone pro- detecting abnor- achieve coordinated control of noise and airborne particulates. electricity, across science-based cesses based on mal consumption all managed sites, methodologies analysis outcomes, in regular mon- and ensure data based on com- propose technical itoring, formu- accuracy before piled energy upgrade solutions, late corrective consolidation. statistics. and implement measures, and Employee Health Protection them after feasi- implement them in bility evaluation. a timely manner to minimize waste. Provide employees exposed to noise with appropriate PPE, such as earplugs, and reduce exposure risks through equipment isolation and workplace environment optimization. Monitoring and Compliance Management Energy Consumption Management Procedure Establish noise control objectives and regularly conduct noise and occupational haz- In 2025, our total investment in energy-saving technological upgrades amounted to RMB ard factor testing at the factory boundary. Statistical Scope: Changzhou Quectel, Linyi Quectel, Penang Quectel, and Quectel Global Headquarters About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Energy Conservation and Efficiency Improvement We focus on energy conservation and consumption reduction by exploring energy-saving potential through technological R&D, equipment renovation, process optimization, and management up- grades, continuously enhancing energy utilization efficiency. Energy Energy sys- Measures Energy-Saving Effects Measures Energy-Saving Effects system tem •Optimize the number of lights turned •Recover and reuse waste heat from work- Light- on and their operating hours based on shops during winter, improving hot water ing •Adopt energy-saving lighting fixtures actual working conditions, and install HVAC •Optimize automatic control logic for heat temperature and reducing reliance on steam •Optimize lighting in workshops, warehouses, and Sys- lighting sensors in the warehouse to ef- System recovery systems while ensuring process temperature and hu- dormitory corridors tem fectively reduce electricity consumption midity requirements, thereby lowering energy and costs. costs. •Activate small-capacity air compressors dur- •Adopt “large equipment for small load” ing low-load production periods to reduce the Air Com- operational strategies during low-load operation of large-capacity equipment, there- pressor conditions •Select air conditioning equipment with Level 2 en- •Optimize the load rate of the HVAC units by lowering recovery costs Manage- •Install variable-speed air compressors ergy efficiency or above and implement phased to avoid their operation under unneces- •Utilize intelligent load adjustment functions ment for dynamic load adjustment based on operational management sary high load conditions, thereby reduc- to achieve on-demand energy supply and effi- real-time demands •Upgrade the intelligent temperature control ing ineffective energy consumption; ciency improvements. system to dynamically adjust the cooling water •Integrate intelligent temperature con- supply based on indoor temperature trol with a phased operation strategy to •Continuously optimize the HVAC control system further reduce overall energy consump- •Control the minimum usage of liquid ni- to enhance overall energy efficiency tion and GHG emissions. trogen •On-site nitrogen generation reduces energy •Increase the use of nitrogen generators losses associated with cryogenic storage and •Real-time adjustment of liquid nitrogen HVAC transportation of liquid nitrogen. Nitrogen production helps reduce evaporation Sys- Usage losses from storage. tem Manage- ment •Manage shift-based production scheduling to •Precisely control the energy consump- •Regularly inspect air compressor pipe- maintain cold storage temperature and humidity •Identify leaks and insulation damage promptly tion of the cold storage to reduce un- lines and maintain air conditioning pipe- while shutting down unnecessary auxiliary facili- to reduce the failure rate; necessary electricity usage. lines ties Mainte- •Avoid energy waste caused by poor clo- nance •Seal reserved ventilation openings in workshops sure of ventilation openings reserved for •Monitor the operational status of electric •Ensure that our power factor in the electrical and with plastic film workshop exhaust and air conditioning components system is maintained above 0.9. Upkeep in the mezzanine. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Energy Consumption Targets and In- Case Green Plant Construction at Changzhou Quectel dicators Changzhou Quectel has comprehensively advanced green factory development, with a focus on 2025 Target Achievement: Achieved the 2025 target of generating over RMB energy conservation and efficiency. By optimizing building energy performance, adopting clean Changzhou energy, and deploying intelligent control systems, we have created a low-carbon, efficient, and sus- Factory tainable modern production environment. initiatives, with actual investment reaching RMB 216,900. Air Compressor Heat Recovery: •Recover waste heat generated by the operation of compressors; •Reduce the load on chillers during the cooling process and the demand for 2026 Target: To save energy and reduce consumption, ensuring that the regional heating; energy consumption growth rate is lower than the regional expansion rate •Achieves up to 1,250 kW of heat recovery in winter. Linyi Factory while increasing operational areas; and standardize air conditioning usage Waste Heat Recovery Chiller Heat Recovery: and advocate for electricity conservation. •Recover waste heat from the production workshop to serve as a heat source for the air conditioning system; •Reduce steam consumption; •The maximum heat recovery power in winter can reach 5,300 kW, resulting in 2026 Target: To establish energy-saving and efficiency improvement tar- significant energy savings. Penang Quectel gets for FY2026 based on 2025 energy performance data. Natural Cooling of Cooling Towers: •Recover cold air sources in winter for chilled water exchange cooling; Cold Air Recovery •Optimize chiller operation during shift changes and holiday shutdowns; and Utilization •Maintain energy efficiency even during partial production operations in win- ter. Energy Mix Unit 2025 •Implement remote control of HVAC systems to improve energy efficiency and Total Purchased Electricity kWh 71,853,300 reduce costs; Centralized HVAC •Monitor system operation and temperature settings in line with recommend- Control Purchased Steam MJ 1,873.54 ed standards; •Reduce and eliminat unnecessary operations due to unattended systems Total Gasoline Consumption Tons 16.84 Liquefied Petroleum Gas Consumption Tons 3.46 Renewable Energy Consumption Total Energy Consumption Tce 8,925.40 Tce per RMB 10,000 of Energy Intensity 0.004 Both Quectel global headquarters and Changzhou Quec- revenue tel have deployed high-efficiency PV power generation Total Renewable Energy Consumption kWh 2,711,700 systems. Through the coordinated operation of rooftop PV arrays and intelligent energy storage systems, solar Proportion of Renewable Energy Consumption % 5.3 energy is continuously converted into clean electricity. This (Only for Changzhou Quectel) significantly improves electricity self-sufficiency rate of electricity for daily operations and effectively reduces reli- Statistical Scope: Energy consumption at Quectel global headquarters and global offices, Changzhou Quectel, Linyi Quectel, and Penang Quectel. ance on conventional energy sources each year, reflecting Rooftop PV Panels at Quec- Rooftop PV Panels at Quec- Note: Renewable energy is sourced from distributed rooftop PV systems. The PV system at the global headquarters tel Global Headquarters tel Changzhou our commitment to “leveraging technology to protect the is expected to become operational in 2026. The above renewable energy data reflects only Changzhou Quectel’s PV (Installation area of 3,000 (Installation area of 19,000 environment and driving development through energy ef- square meters) square meters) power generation in 2025, and the percentage calculation is limited to Changzhou Quectel. The statistical scope ex- ficiency.” panded this year, leading to a rise in the corresponding figures. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Water Resource Utilization Circular Economy At Quectel, we strictly comply with relevant laws, regulations, and standards. We have established a water resource Raw Material and Packaging Man- management team to promote water conservation efforts. By optimizing water use structure and integrating municipal water supply with rainwater reuse systems, we ensure efficient management of both production and agement domestic water use, significantly improving overall water efficiency. Quectel implements standardized and modular design principles in raw materials and packaging management, with strict control over the variety of packaging materials. By optimizing packag- ing structures, adopting high-efficiency cushioning materials, and applying lightweight design Water-saving Measures approaches, we effectively reduce packaging size and weight. Current packaging materials primarily include injection-molded trays, blister trays, carrier tapes, divider boards, and EPE trays. Customization is limited to inner linings based on product specifications, while outer packaging •Formulate and implement the Energy Consumption Management System to regulate water use across all areas. Promot the principle of “turn off water when not in use” to adopts a limited number of standardized formats, significantly reducing material redundancy. In reduce unnecessary consumption in restrooms and public areas; the future, we plan to select recyclable and environmentally friendly packaging materials. With Water Management •Encourage employees to propose water-saving initiatives, supported by incentive a strong foundation for circularity, we are actively advancing the development of a packaging System mechanisms; recycling system to support the green transition across the entire packaging lifecycle. •Implement real-time metering and data analysis of water usage, alongside regular inspection and maintenance of pipelines to prevent leakage, achieving refined water Circular Economy Initiatives cost management. •Establish an internal circulation system between cleaning machines and washing Production Water lines to maintain continuous recycling when no maintenance is required, improving We actively implement circular economy principles in strict compliance with the Circular Economy Conservation Meas- water utilization efficiency; •Install water meters and conduct data analysis to identify conservation opportuni- Promotion Law, continuously improving resource utilization efficiency, strengthening waste clas- ures ties and optimize water usage processes. sification and recycling systems, and advancing comprehensive green and sustainable develop- ment. Rainwater Harvesting •A 700 m? rainwater collection tank has been constructed at the Changzhou facility, capable of meeting approximately 2 months of water demand when full, and support- and Reuse ing around 484 m? of monthly irrigation for landscaping. Waste Classification and Compliant Disposal Adopt classified waste collection and treatment. Recyclable waste is collected and re- •Conduct water-saving awareness training to strengthen employees’ consciousness cycled by suppliers, while hazardous waste is handled by qualified third-party vendors Water Conservation of water conservation and encourage participation in improvement initiatives; in compliance with regulations. Culture •Advocate for the rational use of water and electricity resources in both office and production areas, and foster a water-saving culture involving all staff. Green Procurement and Material Optimization Water Consumption Implement raw material reduction, prioritize the use of renewable resources, and Water Consumption Indicators Unit 2025 minimize the use of harmful substances. Total Water Consumption (Municipal Supply) m3 273,156.69 Lightweight Packaging and Recycling Water Consumption Intensity m3 per RMB 10,000 of revenue 0.112 Employ lightweight packaging and green design, gradually establish a recycling sys- Recycled Water Volume m3 700 tem for raw materials and packaging, and promote the internal recycling of waste cardboard boxes. Statistical Scope: Water consumption at Quectel global headquarters and global offices, as well as Changzhou Quectel, Linyi Quectel, and Penang Quectel. Note: The statistical scope expanded this year, leading to a rise in the corresponding figures. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Improvement of Equipment Energy Efficiency Case “Keep It Green, Step by Step, FUN Market” Initiative Adopt high-efficiency, low-energy-consumption, and long-lifespan equipment to en- hance overall resource utilization efficiency. During World Earth Day 2025, we organized a series of employee engagement activities themed around “circular utilization” and “low-carbon living.” A “FUN Market” was set up, featuring zones for second-hand electronic device recycling and charitable redistribution of used clothing, promoting Recycling and Reuse of Electronic Devices the circulation and regeneration of idle resources. By combining interactive awareness campaigns with tangible recycling mechanisms, the initiative enhanced employees’ environmental awareness Actively collaborate with third parties to regularly collect office electronic devices for and fostered a culture of full participation and efficient resource utilization. recycling and harmless disposal. Advocacy for a Circular Culture Organize activities themed around the circular economy, promote the internal circulation and regeneration of idle items, strengthen the recognition of green culture, and create an or- ganizational atmosphere where all employees Case Giving New Life to Electronic Devices practice the circular economy. Carton Recycling at Changzhou Quectel Quectel partnered with its collaborators to launch an electronic equipment recycling initiative, advocating green technology and circular economy practices. The program offered real-time val- uation plus a 10% cash incentive and strictly adhered to the 3R principles (Reduce, Reuse, Recycle) Key Circular Economy Indicators Unit 2025 to ensure environmentally responsible disposal of obsolete devices. In collaboration with suppliers, we processed 156 units of office equipment, including laptops, Total Consumption of Materials Used printers, conference panels, and desktop computers, through internationally recognized 3R-com- Tons 22,924.42 pliant methods. The process ensured no secondary pollution and provided official environmental in Production and Packaging recycling certificates upon completion. Consumption of Renewable Materials Tons 1,790.59 Volume of Recycled and Reused Ma- Green and Low-Carbon Operations Tons 663.82 terials Consumption of Non-Renewable Tons 556.25 Materials Total Recycled and Reused Waste Tons 1,810.14 Green and Low-Carbon Office Recycling rate of waste % 95.03% We actively promote green office principles by advocating energy-saving and low-carbon behaviors, advancing water and electricity conservation, and implementing the Code of Conduct for Civilized Workplace Behavior. This Statistical Scopes: Changzhou Quectel, and Penang Quectel code sets clear standards for rational energy use in office environments and encourages employees to adopt About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Green Product Design low-carbon working habits. We have also established and continuously refined a series of management policies, including the Maintenance and Repair Management Guidelines, the Office Renovation Manage- ment Guidelines, the Indoor Plant Leasing and Placement Management Guidelines, and the Environmental Hygiene Management Guidelines, to create a safe, comfortable, and environmentally friendly workplace Closely aligned with the low-carbon strategies of global telecom operators, we promote green development for all employees. throughout the product design and manufacturing stages. By adopting cleaner production processes and lifecycle-based green design principles, we strive to minimize toxicity, reduce resource consumption, and New Green Office Initiatives in 2025 establish an efficient, clean, low-carbon, and circular production model. Additionally, we reduce energy consumption through the application of advanced materials, innovative de- sign, and optimized algorithms. Measures include material optimization, lightweight structural design, and simplified circuitry. For example, standby power consumption of intelligent connectivity products is con- Intelligent Express Delivery and Transportation Optimization trolled at extremely low levels (e.g., below 3 mA/12V), while peak power consumption is precisely managed to reduce heat generation without compromising performance. These efforts support telecom operators in Introduced the Express Delivery Management Guidelines and deployed an intelligent logis- building greener 5G networks and enable energy conservation and emissions reduction across industries. tics management system. By consolidating shipment demands across R&D centers and promoting combined delivery, we have reduced the number of parcels from the source. This reduces logistics-related energy consumption and carbon emissions, while also im- Lightweight Design proving cost efficiency. Miniaturization Enabled by Lightweight and Highly Integrated Lightweight Design for Low-Power Design — HCM511S MCU Blue- Industrial Applications — KCM0A5S Wi-SUN Low-Carbon Awareness and Advocacy tooth Module Module We organized offline green office campaigns, promoting initiatives such as “taking the stairs instead of elevators,” and raising awareness of sustainable mobility. These efforts encourage employees to integrate environmental consciousness into their daily work and The KCM0A5S adopts a compact LCC package Designed for compact, low-power ap- lifestyle. (28.0 mm × 22.0 mm × 3.15 mm), balancing plications, the HCM511S features an ul- lightweight design with high reliability. It sup- tra-compact LCC package (16.6 mm × 11.2 ports a wide operating temperature range mm × 2.1 mm) and weighs only 0.57 g, sig- of -40°C to +85°C, meeting stringent indus- nificantly optimizing device size and cost. trial requirements. Based on IEEE 802.15.xg/ Its ultra-low-power Bluetooth 5.4 design Green Mobility Solutions extends battery life and reduces mainte- e standards and supporting the Wi-SUN FAN Shared bicycle services have been deployed across all global R&D centers to address nance costs. Supporting +6 dBm transmit self-healing networking capabilities, sup- short-distance commuting needs for business travel and weekend mobility. This initiative power and high receiver sensitivity, it en- ports bandwidth up to 2.4 Mbps, and scales replaces motor vehicle use with low-carbon alternatives, effectively reducing emissions sures stable long-range connectivity and is to thousands of nodes. It is widely applied in from employee travel and supporting the global implementation of green office practices. widely used in smart locks, electronic shelf smart metering, EV charging infrastructure, labels, healthcare devices, and smart home smart street lighting, and PV systems, ena- applications. bling efficient, stable, and cost-effective IoT connectivity. Advocacy for Rational Deployment of Shared HVAC Usage Bicycles Intelligent Express Management System About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Case Green Product Design: Smart PV Cleaning Robot for Low-Carbon O&M Quectel integrates RTK centimeter-level positioning technology with its comprehensive GNSS module portfolio and global RTK correction network to provide one-stop solutions for industries requiring high-precision positioning, such as PV cleaning robots. Highly efficient, water-saving and environmentally friendly: AI-based contamination detection enables dry cleaning for light dirt (zero water consumption), while medium to heavy contamination is addressed using micro-mist spraying combined with closed-loop water recycling. Water consumption is controlled at ≤1.5 liters per m?, achiev- ing over 85% water savings compared to traditional methods. The system is compatible with neutral eco-friendly agents, eliminating VOC emissions and heavy metal pol- lution. .Precise cleaning and damage reduction: By integrating SLAM and 3D vision technologies, the system achieves centimeter-level navigation and full-coverage cleaning, avoiding missed or excessive cleaning. This reduces hotspot effects and extends the lifespan of PV panels. Multi-scenario adaptability and efficiency enhancement: Cleaning improves power generation efficiency by 5%–30%. A single unit can service up to 10,000 m? annually, indirectly reducing over 10 tons of CO₂ emissions and lowering the overall carbon footprint of operations.Safeguarding the Ecological Environment Quectel complies with the Convention on Biological Diversity and leverages its strengths in digital technology innovation to develop intelligent safety systems and ecological restoration solutions. These efforts inject technological momentum into biodiversity conservation and environmental protection. Measures for Ecological and Biodiversity Protection Project Site Selection and Construction Technology-Enabled Wildlife Conservation Supporting Forest Protection and Risk Monitoring We strictly adhere to applicable laws, regu- Leveraging our technological advantages, our In the field of forest and wild plant conservation, we deploy lations, and ecological redline requirements, communication module products are applied terminal equipment with our 5G modules to address chal- and refrain from undertaking construction in animal tracking and geographical scientific lenges such as complex terrain, wide coverage, and high projects within protected or ecologically research. We accurately provide data on the fire risk. These systems enable all-weather, full-coverage, sensitive areas. During the development of migration trajectories and activity ranges of long-range positioning , allowing precise control of fire risk our global headquarters, we implemented wild animals (such as the Amur tiger, sika deer, points and real-time transmission of high-definition images green construction practices and built a wild boar, roe deer, raccoon dog, Chinese rural to command centers, thereby strengthening forest eco- garden-style office complex, minimizing dog, crested honey buzzard, and common system protection. In addition, intelligent devices are used environmental disturbance and supporting kestrel), assisting in the collection of biological to detect abnormal sounds such as chainsaws or unau- ecological balance in the surrounding area. information samples in extreme environments, thorized vehicle entry. These systems provide early warn- thereby providing strong support for biodiver- ings of illegal logging activities, enabling timely intervention sity conservation efforts. and safeguarding forest biodiversity. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Product and Service Quality 36 Driving R&D Innovation 42 Digital and Intelligent Development 46 Adhering to Technological Ethics 49 Data Security and Privacy Protection 49 Supply Chain Security 52 People-Oriented Approach 58 Occupational Health and Work Safety 70 Society Rural Revitalization Initiatives 73 Social Contribution 74 About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Product and Service Quality Quality and Service Management-Related Systems Governance Quality System Development: 99 first and second-level system documents, 920 third-level standard system documents, and 560 third-level product operation guidelines. At Quectel, we strictly comply with applicable laws and regulations and uphold our quality policy of “being customer-centric, innovation-driven, quality focused, and excellence-oriented, committing to empow- ering global IoT development.” We have established a closed-loop quality management system covering Quality Manual Continuous Improvement Control Procedure the entire business value chain and built a well-structured quality management organization with Project Development Quality Management Procedure Corrective and Preventive Action Control Procedure Monitoring and Measurement Resources Control Proce- clearly defined roles and responsibilities. This framework has ensured comprehensive lifecycle quality Nonconformance Control Procedure dure management of our products. Our teams cover the full spectrum of responsibilities, including suppliers, Incident Investigation and Handling Procedure Quality Cost Control Procedure Warranty Policy and After-Sales Specifications R&D, manufacturing, and quality control. Through a dedicated role-based accountability system and full Product Monitoring and Measurement Control Procedure ………… lifecycle tracking and monitoring, we assigned quality responsibilities across each process stage. We Production Management Procedure have also established cross-functional collaboration mechanisms, integrating R&D, manufacturing, pro- curement, and sales functions to form a governance model featuring company-wide participation and end-to-end quality control, thereby laying a solid organizational foundation for the effective operation of the quality management system. We have deeply engaged in quality control and improvement work, establishing a closed-loop manage- ment system that covers the entire business chain. It covers APQP management for new projects, soft- Quectel"s Quality Certification Systems ware and hardware development and testing processes, manufacturing quality control specifications, and supplier quality management specifications, forming a comprehensive quality control mechanism from “demand proposal - R&D design - production delivery - after-sales support.” We have obtained ISO9001 and IATF16949 quality system certifications and have consistently maintained the validity of these certifications. Additionally, we closely monitor the quality certification status of our contract manufacturers and overseas factories, ensuring that relevant certifications remain valid. Quality Department Management Structure Quality Director Quectel Changzhou’s Quectel"s ISO 9001 Quectel"s ISO 26262 Quectel"s CMMI DEV IATF 16949 Automotive Quality Management Automotive Function- V2.0 Maturity Level 3 Quality Management System Certification al Safety Certification Certification System Certification Quality Manager Quality Management Process Advance Planning Supplier Quality R&D Quality Man- Process Quality System and Docu- and Control Pro- Supplier Quality Process Control After-sales Control Change Control Management agement Management ment Control Center gram for Product Control Quality About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Impact, Risk, and Opportunity Manage- Quality Platform Development ment Quectel Wireless Solutions has established a risk management system covering the entire product lifecycle, strictly following a closed-loop approach of “risk identification – risk analysis – risk evaluation – risk control.” Advanced Laboratory Equipment and Fully Automated Pro- We have formulated the Control Procedure for Measures Addressing Risks and Opportunities, embedding risk management into all stages, including product R&D, supply chain management, manufacturing, market deliv- duction Lines Effectively Ensure Product Quality ery, and after-sales operations. Product Quality and Safety Risk Assessment We have established a potential product risk early warning mechanism. Based on product characteristics and application scenarios, we systematically identified risk points and communicated them accurately to Total Laboratory Number of Laboratory Global customers. Area Testing Devices Certifications • Upon product delivery, we provide the Product User Manual and the Risk Warn- ing Manual, clearly specifying the scope of application, operating procedures, potential risks (such as RF radiation, electrostatic discharge protection, and cation • For high-risk scenario products such as automotive and medical applications, we additionally issue a special risk notification letter upon delivery, detailing safety precautions and procedures for handling abnormal situations. •Our Intelligent Manufacturing Center works with manufacturing partners to ensure a stable • By tracking updates to industry technical standards, customer feedback supply chain. data, and failure statistics analysis, we identify new potential risks in a timely •Advanced testing equipment supports a comprehensive range of test items under strict manner and quickly issue risk warning notifications and response guidelines. testing criteria, and guarantee the stability of customer applications. Risk Warning • For identified common risks, we immediately initiate technical upgrades, pro- •Our certifications cover global markets, helping customers accelerate their global business cess optimization, or recall and rectification procedures. We also organize expansion. customer training and provide guidance on risk prevention and control, min- imizing risk impacts and ensuring product safety throughout the lifecycle. Strategy At Quectel, we adopt a customer-first approach as our core strategic orientation and incorporate product • In line with the characteristics of the IoT module industry and compliance re- and service safety and quality risk management into our overall strategy. Through lifecycle-based risk identifi- quirements in key sectors such as automotive applications, we have estab- cation, control, and evaluation, we strengthen the foundation for delivering high-quality products and servic- Risk Screening lished standardized risk screening procedures to ensure early identification, es. We will continue to deepen our technological capabilities, comprehensively enhance product quality, and assessment, and mitigation of health, safety, and quality risks. strengthen the development of our marketing and technical support teams. By closely aligning with techno- logical advancements and evolving market demand, we aim to build a more competitive product and service portfolio, expand market share through quality excellence, and precisely meet customer needs. Being customer-centric, innovation-driven, quality focused, and excellence-orient- In 2025, we identified 27 process risks for analysis and control. Quality Policy ed, committing to empowering global IoT development. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Product Quality Assurance Across Lifecycle Stages In accordance with domestic chemical control standards and EU regulations, including the Restriction of Hazardous Substances (RoHS) and the Registration, Evaluation, Authorization and Restriction of Chemicals End-to-End Project Quality Control (REACH), we strictly control the use of hazardous substances such as lead, cadmium, and polybrominated biphenyls (PBB). Based on customer requirements, we have formulated the Management Specification for • Develop project quality plans, clearly defining targets at each stage to guide full-process manage- ment. Prohibited Hazardous Substances to ensure the quality of raw materials and components from the source • Implement lifecycle tracking and conduct internal evaluations to identify quality gaps and ensure and prevent the release or decomposition of hazardous substances throughout the product lifecycle. closed-loop corrective actions. • Conduct routine project reviews to identify process risks and implement control measures, reducing potential quality issues. • Leverage failure analysis laboratories to implement product testing to verify compliance, analyze po- tential risks, and formulate preventive measures. We also conduct pre-mass production evaluations, Quectel"s Hazardous Substance Control Process anomaly identification during mass production, and post-production reviews and improvements to ensure stable product quality. If prohibited substances are found in the production process, immediately report to the on- site quality team and isolate the materials. R&D Quality Management • Standardization: Improve quality management standards assessment in line with customer needs The RoHS specialist investigates the cause and scope of the non-conformance. and acceptance standards, to meet quality requirements. • Process Optimization: Establish an independent quality control process, clarify customer complaint handling procedures and responsibilities, and standardize documentation to improve efficiency. • Capability Enhancement: Organize targeted R&D quality training programs covering core areas to The RoHS specialist proposes corrective measures for the non-conformance and follows up strengthen team quality awareness. • Process Upgrade: Integrate product and PCBA quality testing to prevent material mix-up risks and en- on corrective actions. sure stable R&D quality. For issues involving customers and environmental concerns, corrective actions are imple- mented after obtaining customer consent. Production Quality Management • Apply Statistical Process Control (SPC) to monitor production quality data in real time, identify sources RoHS Environmental Hazardous Substance Abnormality Handling Process of variation, and reduce quality fluctuations. • Establish rapid response mechanisms to efficiently address on-site abnormalities and customer feedback. • Strengthen waterproofing and antenna consistency control for key products such as automotive radar to enhance production stability and efficiency. Case Promoting Quality Culture The Company regularly organizes employee training activities to en- Product Recall hance employees’ awareness of quality responsibility and professional skills, and makes sure that they have a profound understanding of the quality control process, thus ensuring the efficient execution of all qual- • All subsidiaries have established a defective product recall and handling system, with well-defined and strictly implemented recall procedures and standardized disposal protocols for non-conforming ity-related tasks. In 2025, the Quality Department organized 31 quality products. We maintain close communication with customers, continuously track and report incident culture training sessions, covering topics such as quality tools, lesson handling progress, and provide effective solutions. learned sharing, system standards, document processes, environmental regulations, and special customer requirements, empowering quality personnel and improving product pass rates. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Responsible Marketing Enhancing Product Accessibility Through Knowledge Dissemination To uphold responsible marketing principles and strengthen compliance safeguards across domestic and Sales Employees Partners(Agents + Clients) international markets, we have embedded compliance requirements throughout the entire marketing lifecycle and implemented multiple measures to ensure effective execution. We have fomulated a compre- hensive set of internal policies, including Brand Management Guidelines, PR and Marketing Communications In 2025, we delivered 45 training sessions In 2025, we conducted a total of 360 online Guidelines, Brand VIS Management Measures, Management Guidelines for Offline Brand Activities (Exhibitions for domestic sales teams and 24 ses- and offline training sessions for domestic and and Seminars), Online Activity Process Guidelines, and Technical Support Department External Service and sions for overseas sales teams through international clients and agents, covering Documentation Management Guidelines. These policies set forth the fundamental principles of accuracy, a combination of in-person instruction mainstream product technologies (including objectivity, and rigor for all product communications, and comprehensively regulate brand management, and online learning platforms. Training introductions, promotions, and common issue marketing communications as well as online and offline promotional activities. topics covered product knowledge, sales troubleshooting analyses for Python, Smart Meanwhile, we have developed a strict review mechanism for marketing materials, specifying that all mar- techniques, system operations, etc. The modules, 4G/5G standards and Open solutions, keting materials must be authorized and approved by the Company before being released externally, en- sales team actively participated in various short-range and GNSS modules, etc.) as well as suring that promotional content is legal, compliant, and trustworthy. In addition, we place great importance public training sessions organized by the practical skills (such as instrument operation). on cultivating our sales team, and enhancing product knowledge training and professional development, Company to enhance professional compe- striving to build a sales and customer support team with a strong sense of responsibility and high integrity. tence and strengthen compliance aware- ness. Provide network access capabilities for a vast number of global terminal customers, ensuring connectivity for industries across the globe. Adherence to the interna- Case Live Streaming via New Media to Promote Product Knowledge tionalization strategy Our business coverage spans over live-streaming series, leveraging digital tools to break geographical barriers. In 2025, we hosted 60 live sessions, attracting over 219,000 online viewers, significantly en- hancing both the efficiency and coverage of knowledge dissemination. Enhancing Customer Service We have established various customer service policies, including the FA Failure Analysis Workflow, the Customer Issue Management Process for the Technical Support Department, and the Return Material Au- thorization Instructions. We are committed to providing customers with timely, high-quality products and services, delivering 24/7 uninterrupted support to respond to customer needs at any time and ensure an efficient and premium service experience. • Our sales channels cover China, Europe, North America, Asia, Africa& Latin America, and other In handling customer issues and providing technical support, we implement an online digital tracking global regions. system to monitor issues separately for overseas and domestic clients. Through our online “Customer • Our strong brand presence and sales channel advantages drive the rapid development of Support” platform, we regularly push the latest firmware updates and technical documentation, ensuring new business. customers have timely access to critical information. In addition, we have established a technical forum • We maintain close collaboration with global mainstream operators and other industry chain and deployed the Chatbot on our official website to further expand communication channels and enable partners. rapid response to customer inquiries. About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Customer Technical Support Service System Customer Complaint Handling Mechanism Quectel adheres to the principles of “rapid response, accurate root-cause analysis, effective resolution, Antenna Antenna and continuous improvement.” For all customer feedback and complaints, we ensure that every case is Modeling Design properly received, managed, resolved, and followed up. We have established a comprehensive complaint handling system covering all business scenarios, with a tiered response mechanism involving technical support teams, quality engineers, and R&D personnel. Responsibilities are clearly defined across depart- Proto- Mass Pro- ments to ensure effective resolution and full protection of customers’ rights and interests. Product Modeling 》 Product Design 》 》 Testing 》 》 Quectel Module typing duction Customer Complaint Handling Process Customer Technical Support Channels Collection and Analysis Responsibility Identifica- Complaint Response of Customer Complaint 》 》 》 Execution and Monitoring tion and Feedback Handling Information Enhancing After-Sales Service Quality On-site Support Phone Support Customer Remote Service Email Response Q&A on BBS and QQ Self-Service Work Complaint Data Mechanism Optimiza- Specialized Handling Order System Analysis tion and Prevention and After-Sales Support Empowering Customer Service/Technical Support Personnel • We regularly analyze • We conduct post-case • A dedicated failure complaint data and reviews to refine re- analysis team within summarize key issues sponse mechanisms and the FAE Department is • Leveraging our departmental Confluence platform, we have built a structured knowledge to form quality im- improve contingency responsible for handling base and knowledge-sharing environment to encourage experience sharing and technical provement reports. plans. complaints, identifying Knowl- retrospectives. In 2025, we accumulated a total of 2,904 technical knowledge articles and • We convert common • We strengthen team root causes of module edge customer case studies. issues into optimiza- training to shift from failures, and providing • We organized a “Best Insights” selection every two months to identify and promote Sharing tion criteria: optimiz- reactive resolution to optimization recommen- high-quality contributions. The top 3 contributors received performance incentives, effec- tively encouraging the creation of high-value content. ing product testing proactive prevention, dations to customers. standards, upgrading reducing complaints • We communicate with customer service pro- from the source and customers regarding • We strengthened engineers" English capabilities through structured training programs, cesses, and providing strengthening customer repair requests. When English including group-based learning, study of BBC News materials, and online paired speaking dedicated one-on- trust. repair or return is neces- Learning practice with overseas colleagues. one services for major sary, sales and commer- projects. cial teams intervene to reach an agreement, af- ter which the after-sales • For new employees, we have established a comprehensive training system covering both RMA process is initiated. foundational processes and advanced technical capabilities, standardizing their customer communication capabilities. • In 2025, we conducted 790 technical training sessions for all employees, including 38 over- Technical seas training sessions with over 820 participants. Training • We also successfully organized two cohorts of overseas FAE engineers for two-week im- Average Customer Complaint Re- Average Customer Complaint Res- mersive exchange programs in China. Through a “theory + practice + review” approach, sponse Time olution Time participants engaged in in-depth discussions on new projects and core development tech- nologies, including short-range communication and smart modules. hrs hrs About This Report Connected World with ESG Governance Environment Society Governance Benchmarking Index Table(ESG) Report Customer Satisfaction Management Indicators and Targets We establish product- and service-related targets and indicators in accordance with the Control Procedure for At Quectel, we have always adhered to the principle of “serving customers better”. We have estab- Objectives and Indicators Management Plan, and conduct regular assessments of annual performance. lished systems such as the Customer Satisfaction Control Procedure to standardize the customer satisfaction survey process for both domestic and international clients. We regularly investigate and analyze customer satisfaction across 14 dimensions, including quality, service, and products. We have deployed the e-service customer system in overseas markets and adopted the JSD system in the Indicator Target Progress in 2025 domestic market. Both systems include an online customer satisfaction survey after each service support session. Once the issue is officially closed, customers can provide feedback on the engineers’ Achieve established Product Pass Rate Product pass rate was 99.82%, target achieved service performance, professional expertise, product compatibility, and other dimensions. target Product Recall Rate 0% Completed (No recalled products) Customer Satisfaction Control Process %8
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